Privacy Policy

Version: 2023-09-23

At iniVation AG we value your privacy. This Privacy Policy outlines the data collection and processing principles for the iniVation website (www.inivation.com). Any links to external parties are not included in this Privacy Policy.

1. Controller information

This Privacy Policy applies to the processing of your data by iniVation AG, Thurgauerstrasse 40, 8050 Zurich, Switzerland (UID: CHE-254.225.937). Contact email address: info@inivation.com.

2. Data collection and processing activities and purposes

a. Data automatically collected

When you visit the website, the browser on your device automatically sends information to the website server. This information is temporarily stored in a log file. The following information is collected without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer, date and time of access
  • URL of the retrieved file
  • Referrer URL
  • Browser information, the computer operating system, and the name of the access provider

In addition, we use cookies and analysis services when you visit the website. We do not use the data collected to draw personal conclusions about you.

The legal basis for processing the above-listed data is our legitimate interest of pursuing the purposes listed below:

  • Ensuring smooth operation of the website
  • Evaluation of system security and stability
  • Other administrative purposes

b. Data you provide to us

The website provides forms for collecting the following data:

  • Automatic quote form for providing product pricing information
  • Contact form for general enquiries

These forms collect your contact information (name, email address, company name and address), as well as information about the products you may be interested in purchasing.

c. How we use personal data

We store and process personal information for the following purposes:

  • To enable you to access and use the website
  • To operate, protect, improve and optimize the website and our business for example by performing analytics, conducting research, personalizing or otherwise customizing user experience, and to provide customer service and support
  • To help maintain a trusted environment on the website, such as detection and prevention of actual and potential fraud and other harmful activity, conducting investigations and risk assessments, verifying any identifications provided by you, and conducting checks against databases and information sources for fraud detection and prevention, risk assessment, and harm prevention purposes
  • To send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you
  • To send you marketing, advertising, and promotional messages and other information that may be of interest to you, including information about us, our services, or general promotions for partner campaigns and services, if you have agreed to receive such information by subscribing to our newsletter service. You can unsubscribe or opt-out from receiving these communications at any time.
  • To comply with our legal obligations, resolve any disputes, and to enforce our agreements with third parties

Unless otherwise agreed, we store and process your personal data in Switzerland or the European Economic Area.

We do not rent, sell, or otherwise share your personal data with third parties, except with your explicit consent.

We may use third party service providers to help us deliver our service and run or analyze website data.

We reserve the right to disclose your personal data to (a) comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal process; (b) to protect and defend the rights or property of us or third parties, including enforcing agreements, policies, and terms of use; (c) in an emergency, including to protect the safety of our employees or any person, or (d) in connection with investigating and preventing fraud.

We may aggregate data into anonymized system usage statistics.

Access to personal data is limited to those employees as well as sales and cooperation partners who need to know this data. The persons and companies concerned are obliged to maintain confidentiality and comply with the applicable data protection laws.

d. Data sharing

We will only pass on your personal data to third parties if one or more of the following applies:

  • You have given your express consent
  • The disclosure is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data
  • A legal obligation exists for the transfer
  • It is legally permissible and necessary for the execution of contractual relationships with you

Laws and regulations relating to privacy and data disclosure, applicable to the places where your information is transferred to or stored, used or processed in, may be different from the laws and regulations applicable to your place of residency. We take the legally required safeguards and contractual measures to ensure that any parties we transfer personal data to do so in keeping with the level of data protection and security prescribed by the applicable data protection regulation.

3. Cookies

We use cookies on our website, i.e. small files that your browser automatically creates and that are stored on your device. Information is stored in the cookie that results in each case in connection with the specifically used terminal device. You can configure your browser so that no cookies are stored on your computer. However, the complete deactivation of cookies may lead to reduced website functionality.

Cookies make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of the Website. These will be deleted automatically after leaving our website. In addition, we also use temporary cookies that are stored on your end device for a specified period of time to optimize user-friendliness. If you visit our website again to use our services, it may automatically recognize that you have already been with us and the entries and settings you have made so that you do not need to re-enter them.

We use cookies to statistically record the use of the website and to evaluate it to optimize our service. These cookies are automatically deleted after a defined period of time.

The basis for data processing by cookies for the aforementioned purposes is justified in order to protect our legitimate business interests and those of third parties.

4. Analytics Tools

We use tracking tools to run parts of our website. The respective data processing purposes and data categories can be found in the information on the corresponding tracking tools below. By using the website, you agree to the processing of data in the manner and for the purposes described below.

Google Analytics and MonsterInsights

For the purpose of the continuous optimization of our pages and its design, we use Google Analytics, a web analysis service provided by Google Ireland Ltd., Ireland and Google Inc., USA. In this context, pseudonymized user profiles created so that an assignment is not possible (IP masking), and your IP address is not merged with other data from Google. The information generated by the cookie about your use of the Website such as:

  • Browser type/version and the operating system used
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Time of the server request

are transferred to a Google server in the USA and stored there. The information is used to compile reports on website usage for the purposes of market research and demand-oriented design of the website. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of Google.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help.

To analyze and summarize the Google Analytics data, we use MonsterInsights (5592 Whirlaway Road, West Palm Beach, Florida, 33418, US). The privacy policy of MonsterInsights is here: https://www.monsterinsights.com/privacy-policy/.

The legal basis for using Google Analytics and MonsterInsights is our legitimate interest in using this service is to optimize our marketing efforts.

Hubspot and Poptin

We use HubSpot for our online marketing activities. HubSpot is a USA-based software company with a subsidiary in Ireland. Contact: HubSpot, 1 Sir John Rogerson’s Quay, Dublin 2, Ireland. Hubspot provides integrated customer relationship management, including email marketing, social media publishing and reporting, traffic source reporting, contact management (e.g. user segmentation & CRM), landing pages, and contact forms.

We use Hubspot to store customer contact information and records of customer communication. We may use this information to contact website visitors and to determine what services of our company are of interest to them. We use all information collected solely to optimize our marketing efforts.

Poptin is a website plugin that we may use from time to time to enable customers to book appointments with us. We connect Poptin to Hubspot. Poptin is an Israel-based company. Contact: Wework, Aluf Kalman Magen St 3, Tel Aviv-Yafo, Israel.

The legal basis for using Hubspot’s and Poptin’s services is our legitimate interest in using these services to optimize our marketing efforts and improve the quality of our service on the website.

More information about HubSpot’s privacy policy: https://legal.hubspot.com/privacy-policy

More information about Poptin’s privacy policy: https://www.poptin.com/privacy-policy/

Zapier

Zapier is a USA-based software company. Contact: Zapier, 548 Market St. #62411. San Francisco, CA 94104-5401, USA. Zapier provides automation services to connect websites and servers to enable fast, secure data transfer.

The legal basis for using Zapier’s services is to link different data sources on the website to our back-end servers.

More information about Zapier’s privacy policy: https://zapier.com/legal/data-privacy.

Bexio

Bexio is a Switzerland-based software company. Contact: Alte Jonastrasse 24, 8640 Rapperswil, Switzerland. We use Bexio to manage customer quotes and invoicing.

The legal basis for using Bexio’s services is for us to manage customer quoting and billing.

More information about Bexio’s privacy policy (in German): https://www.bexio.com/de-CH/richtlinien/datenschutz

Social Media (X/Twitter, LinkedIn, Tagembed)

X (formerly Twitter) is a service provided by X, Inc. (1355 Market Street Suite 900 San Francisco, California 94103, USA). LinkedIn is a service provided by LinkedIn Corporation (1000 West Maude Avenue Sunnyvale, CA 94085, USA). Tagembed is a service provided by Tagembed (San Francisco, CA 94108, USA).

When you visit our website, your browser may establish a direct connection with the servers of the aforementioned providers and load respective content from there. If you are a registered user of the provider, the provider may also assign the page access to the corresponding profile and, under certain circumstances, collect further data. Further information on data collection and processing can be found in the data protection declarations of the respective providers, which are available under www.twitter.com, www.linkedin.com.

Tagembed is a website plugin used to provide the LinkedIn news feed on our website. Its privacy policy is here: https://tagembed.com/privacy-policy/.

5. Your rights

You have the right to:

  • Request information about your personal data processed by us: the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details
  • Request the correction of incorrect or complete personal data stored by us
  • Demand the deletion of your personal data stored by us, unless the processing is justified by our legitimate interests, necessary to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
  • Demand the restriction of the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete it and we no longer need the data, but if you need it to assert, exercise or defend legal claims or if you have filed an objection to the processing
  • Revoke your previously given consent to data processing
  • Receive the personal data you have provided to us based on consent or a contract in a structured, common and machine-readable format or to request its transfer to another processor
  • To complain to a supervisory authority. In Switzerland, you can contact the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch) and outside Switzerland, the supervisory authority responsible for your concerns.

You can reach the responsible office for the Controller as noted in the contact details above. We are obliged to verify your identity in such requests. Inquiries can therefore only be processed if they are accompanied by a suitable proof of your identity (copy of identity card or similar).

6. Objection

You have the right to object to the processing of your personal data, provided that your personal data are processed on the basis of legitimate interests and provided that there are reasons for the objection that arise from your particular situation or that the objection is directed against direct advertising. In the latter case, you have a general right of objection, without specifying a particular situation.

For withdrawing consent or objecting to any data processing, contact the Controller at the email address noted above.

7. Data retention

We may retain information regarding you and your use of the website, including personally identifying information, for as long as needed to provide you with our services and the uses described in this Privacy Policy. We may retain and use such data as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our rights connected to your use of the website.

8. Data security

We take commercially reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information and data. Accordingly, we store all the personal information you provide on secure (password- and firewall-protected) servers.

You also acknowledge that no technical and organizational measures can fully eliminate security risks connected with the transmission of information over the Internet. We use SSL (Secure Socket Layer) connections to send data to and from your browser.

We also use suitable technical and internal security measures to protect your data against accidental or intentional manipulation, loss, destruction, or unauthorized access by third parties.

9. Validity of this Privacy Policy

This is our currently valid Privacy Policy as of the date noted at the top of this document.

Due to the further development of the website or due to changed legal or official requirements, it may become necessary to change this Privacy Policy. We reserve the right to update and modify this Privacy Policy from time to time.